Saturday, 31 December 2016

Send and Receive Money

Send and Receive Money
1. Can I send money to anyone using Bharat Interface for Money?
Yes, you can send money using the Bharat Interface for Money app from your UPI enabled bank account. You will need to register and set a UPI PIN using the debit card details linked to the bank account. If your beneficiary’s bank account is also linked to UPI, you can simply use their mobile mobile number or Payment Address to transfer.If not, you can use IFSC code, Bank account or MMID , Mobile number to send money.
2. Do money transfers happen on Bharat Interface for Money only during banking hours?
All payments are instant and 24/7, regardless of your bank’s working hours!
3. I have paid for my transaction but not received anything. Why is that?
Once you complete a transaction, you should see a success status on the Bharat Interface for Money screen and receive an SMS from your bank. In some cases due to operator issues it can take longer time. In case you have not received your confirmation within an hour please contact our customer support at your bank.
4. How can I view my transaction history?
Go to Bharat Interface for Money Home Screen ->Transaction History. to view all your past and pending transactions.
5. How do I send money?
From the Bharat Interface for Money app Home screen, 1) Click Send Money Option; 2) Enter or select the receiver’s mobile number or Payment Address (you can select from your contact list or enter it) or Aadhaar number 3) Enter the amount you want to send 4) Your default bank a/c gets selected 5) Enter UPI PIN and send <br> Alternately, you can also scan a QR code and pay via the ‘Scan & Pay’ option.
6. How do I request money?
From the Bharat Interface for Money app Home screen, 1) Select Request Money 2) Enter or select the receiver’s mobile number or Payment Address (you can select from your contact list or enter it) or Adhaar number 3) Enter the amount you want to request 4) Click Send.
This transaction will remain pending until the payment is received. You will be notified when the money is transferred to you. You may also request money by sharing your QR code. Go to Home Screen->Profile->Choose account to get QR code
7. Can I send money to a friend not on Bharat Interface for Money?
Yes. Payment can be made via (IFSC, Account number) or (MMID, Mobile number) if the person is not registered on Bharat Interface for Money.
8. What types of transactions can I do using Bharat Interface for Money?
Through Bharat Interface for Money you can make following type of transaction, 1. Request or Send Money via Payment Address 2. Send Money to Aadhaar Number 3. Request or Send Money to Mobile number 4. Send Money through MMID , Mobile No. 5. Send Money through IFSC code, Account No. 6. In addition, you can use the scan and pay option for Merchant payments.
9. How do I access a record of all my historical transactions?
Every transaction through your bank account will be recorded by the Bank and you can view all your past transactions in the ‘Transaction History’ section on the Bharat Interface for Money App.
10. My send money transaction is failing, help!
To avoid transaction failures, 1) Ensure that the UPI-PIN is entered correctly. 2) If the receiver is not on Bharat Interface for Money choose to pay via IFSC instead of mobile number.
11. The collect request is not reaching the Bharat Interface for Money app. What do I do?
In this case, please first check the data connectivity. If you have entered your Payment Address at the merchant app, please re-check your Payment Address and re-try the transaction. Please check your pending transactions tab to check if the collect request has reached you.
12. How will I know if my UPI transaction is successful?
For any transaction, you will see a status instantly on your screen. If for some reason the transaction is delayed or pending, the result will be posted on your Transaction History page along with a UTR# or bank reference number. In addition you will receive an SMS from your bank.

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